THE DUO MOBILE APP3/16/2024 If your device is already enrolled in Two-Step Login, update your device settings in your Two-Step Login profile. Step 2: Update your Two-Step Login profile Setting up the app and push notifications takes just a few minutes and will save you time over the long run. Using push notifications also saves money, as the university pays fees when Two-Step Login users choose phone or text authentication methods (which also can cost users depending on their phone or data plans).įollow these steps to get started: Step 1: Download the Duo Mobile appĭownload and install the free Duo Mobile app. Search “Duo Mobile” in your device’s app store. Visit our Duo MFA FAQ page for additional information about this service.Push notifications to the Duo Mobile app on a mobile phone or tablet are the fastest, easiest, most reliable, most discreet, and most secure way to complete two-step logins. Our manage devices in Duo instructions as well as the mobile app and phone number setup tutorials show screenshots of this process. Once authenticated, you will see a success notice and can continue to log in or click Manage devices to change your preferences. Contact the IT Service center to be provided with a one-time bypass code. Bypass code can be used if no other authentication methods are working.Phone call will generate a phone call where you can approve access by pressing 1 on your keypad.Text Message Passcode will send a text message with a code to your phone number.Duo Mobile passcode uses the code automatically generated for your account in the Duo Mobile app.Duo Push will send a push from the Duo Mobile app.If Duo pushes an authentication request that doesn't show up in your app, click Other options and you'll be able to select a different authentication method: If you're having trouble authenticating using Duo, log into the Duo multi-factor authentication enrollment website to view your settings, re-register the app, or add a new device. the mobile app and a phone number) so you can still authenticate if you lose or replace a device. Launch Duo Mobile and step through the introduction screens. Plan and Schedule your classes with us from your Mobile device. Whatever your preferred method, OIT also recommends enrolling more than one device ( e.g. When you enroll in Duo for the first time and choose to add an iOS device or use Duo Push, youre shown a QR code to scan with the Duo Mobile app to complete activation. If you have a smartphone, OIT recommends the Duo Mobile app for the best experience. Security key : Use a device like a Yubikey to verify your identity.Phone number : Set up a phone number then choose between receiving a text message with a code or an automated phone call during which you can approve access by pressing 1 on your keypad.I am running iOS 10 and I am not able to install the current version of Duo Mobile from the App Store on my device. I use Duo Mobile to generate passcodes for services like Instagram and Facebook, and I cant log in. Duo Mobile app (recommended) : Get a push notification from the Duo Mobile app on your smartphone or watch. I have stopped receiving push notifications on Duo Mobile.M圜UInfo or Buff Portal) you will be prompted to authenticate using one of the following methods: When you log in to a service that requires Duo MFA (e.g. This requirement is still in place to reduce the risk of a compromised administrator password being used to gain access to critical campus resources. Duo MFA is an application that CU Boulder faculty, students, and staff will be required to use to securely log in to M圜UInfo or Buff Portal starting on January 9, 2024.įor some time, OIT has required Duo multi-factor authentication for system administrators and those with privileged access to services or private networks. Multi-factor authentication (MFA) increases account security by requiring multiple forms of verification to prove your identity when signing into an application. How to enroll and use duo troubleshooting support What is Duo multi-factor authentication?
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